The second-hand marketplace Shoppers Express Anger About Size Modifications
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Updates
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods after backlash from users.